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Smart WiFi Socket for Apple Homekit US EU Plug for Alexa Google Home Siri Voice Control Timer Module Homekit Sockets

13 orders

$18.19

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SKU:
1000008194789
modname=ckeditor

Smart WiFi Socket for Apple Homekit US EU Plug for Alexa Google Home Siri Voice Control APP Remote Controller Outlet

Q&A

Q1: Device networking failed?

1.The WiFi password is incorrectly entered. Please confirm and enter the correct WiFi password and try again.

2. WiFi password can not exceed 16 characters, not supporting passwords with special punctuations and characters. It is recommended to change the WiFi password to letters plus numbers.

3. Please connect with a 2.4G network. The device does not compatible with 5G WiFi network, so please check if mobile phone connected to 5G WiFi.

Q2: What if search device failure occurs several times?

It may be caused by cookie in phone as configuring repeatedly. Please turn off WLAN and after a while reboot the WLAN. It’s suggested to turn off the power supply and restart the device, then go on configuring procedure.

Q3: What if Wi-Fi password changing leads to socket network off?

Delete the device from phone APP and re-configure.

Q4: Why would it accidentally happen that network connecting fails during configuring procedure?

Please check if Wi-Fi password entered is incorrect first, then confirm the password before re-configuring. It also maybe happen due to the device is too far from router, weak signal in this situation, or other environmental factor disruption; please keep the device close to router (within 2M) and re-configure. BTW, please be noted that the device can not recognize a 5G network , so make sure it’s a 2.4G WI-FI network and your router is not with a MAC filter.

Q5: How to configure your Timethinker socket with your iPhone?

//youtu.be/kzwdQ_vMJCs

Q6: How to configure your Timethinker socket with Apple Homekit?

//youtu.be/_A_Lssz7CJc

Q7: How to configure your Timethinker socket with Amazon Alexa?

 

//youtu.be/Bt6aNc2Ewe8

Q8: How to configure your Timethinker socket to Google Home?

 

//www.youtube.com/watch?v=tOHt09w6-e0

 

 

Brand Name

Timethinker

Compatibility

All Compatible

Camera Equipped

No

State of Assembly

Ready-to-Go

Model

TK04

Work with

For Apple Homekit for Amazon Alexa Echo for Google Home

Application

LED Lighting and IFTTT intellgent scene

Working Frequency

50/60Hz

Wireless type

Wi-Fi 2.4GHz

Wireless standard

IEEE 802.11 b/g/n

Type

US/EU Standard

Working temperature

0-40 Celsius

Operating humidity

10%-90%RH (non-condensing)

Wholesale

Support, please contact our seller to get more details

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says "no information available at the moment".

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
  • You receive the wrong item
  • You do not want the product you have received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
  • Other exceptional circumstances outside the control of inoava.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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